Refer Move Forward Counseling in Pennsylvania

Ready to make a referral? Move Forward Counseling welcomes referrals from hospitals, primary care providers, behavioral health professionals, schools, community organizations, and other healthcare partners.

Your privacy is our priority. You may also contact us by phone or email. Our live chat is available Monday through Friday from 9:00 a.m. – 4:30 p.m. EST.

Contact Our Admin Team

Email: info@moveforwardpa.com

Phone: 717-462-7003 option 1

Fax: 717-459-6253

We are available to answer your questions regarding insurance, scheduling, and therapist availability.

To Begin - Complete the Referral Form

The form can be completed electronically or printed and completed by hand - then submitted by fax or email. Our team will promptly review the referral, reach out to the referred individual to complete the intake process, and coordinate scheduling if our outpatient services are an appropriate fit.

To Help Us Process Referrals Efficiently

Include any available documentation that may assist with the referral:

  • insurance information
  • copy of the insurance card, if available
  • recent clinical documentation
  • discharge summaries, assessments, medication lists
  • other information that may help us determine the most appropriate therapist and level of care

Communication is Key

Before submitting a referral, please ensure the individual is aware that you are referring them to Move Forward Counseling and that they are expecting a call from our Scheduling Team. This helps us connect with them more quickly and avoid delays in the referral process.

The Intake Process: What Happens Next?

Scheduling Reaches Out

Our scheduling team will reach out (within 24-48 hrs) using the contact information you provide.

Insurance Verification

Scheduling will review and verify the insurance benefits to prevent billing surprises.

Therapist Matching

The individual will be matched with a licensed therapist who specializes in their specific needs and session type.

Communication with Referrer

We will use the information on your referral form to provide updates and progress as indicated on the form.


Note on Relationship Counseling Options

If you are looking for couples, family, or relationship counseling for you and a spouse, partner, or family member to attend together, visit our partner practice, Heartwell Therapy, LLC.

Our Therapy Office Locations

We offer convenient in-person counseling across Pennsylvania and teletherapy statewide. 

Select a location below to view specific office details and directions.

Why Choose Move Forward Counseling?

  • HIPAA Compliant: Your personal health information is secure and protected.

  • Licensed Professionals: Our team consists of fully licensed and vetted mental health experts.

  • Insurance Friendly: We accept most major insurance plans and handle the verification process for you.

Other Frequently Asked Questions

How do I schedule counseling without a referral? 

You do not need a referral for therapy services. To schedule an appointment, please submit a contact form or call our office at 717-462-7003 x 1. Our intake team will review your information, check your insurance benefits, and match you with a therapist who fits your needs.

Is my message confidential? 

Yes. Move Forward Counseling is fully HIPAA-compliant. All communications via our contact form, phone, and email are kept strictly confidential to protect your privacy.

Do you offer online therapy in Pennsylvania? 

Yes. In addition to our physical offices in Lancaster, Hershey, State College, York, Pittsburgh, and Lebanon, we offer secure online therapy sessions for clients residing anywhere in Pennsylvania.

How long does it take to get a response? 

We strive to respond to all inquiries promptly during business hours. If you contact us regarding a new appointment, our intake coordinators will reach out to guide you through the next steps.

Important Note: If you or a loved one is experiencing a life-threatening emergency or a mental health crisis, please call 911 or the Suicide & Crisis Lifeline at 988 immediately for 24/7 support.  This page is not set up for emergency support or services.